You want to take your eCommerce business to the next level as it expands. The methods and systems that you previously relied on may no longer function for you and may no longer be efficient. It’s possible that your team is performing redundant work that may be automated.
Automated eCommerce is not a new concept in the industry. It is the process of automating manual processes in order to assist businesses in revolutionising their operations. eCommerce automation can also help online firms generate revenue and enhance operational efficiencies.
What is eCommerce Automation, and how does it work?
When it comes to processing orders or interacting with customers about their orders, the majority of online vendors manage their data manually. Manual entries are time-consuming and inefficient. Data going through various hand levels can result in a variety of mistakes. It’s natural for people to misspell an address, resulting in RTO.
This is why eCommerce automation is becoming so important. It eliminates human errors and completes the same task in 15-20 minutes. You can easily handle and fulfil orders with eCommerce automation in place. eCommerce automation, when combined with the correct processes, can provide your online firm a competitive advantage.
eCommerce Automation’s Advantages
When it comes to delivering goods on time, time is one of the most valuable resources for internet businesses. Every second saved through automation allows you to devote more time to productive tasks and more effectively manage your business.
Automating repeated processes saves a significant amount of time. With automated order tracking alerts for your online consumers, you can save time while simultaneously providing them with a positive post-purchase experience.
Order Processing Simplified
A single order takes very little time to process. But what if you had to manually process several orders while also updating inventory? Shipment generation for large orders can be tedious, which is where automation comes in. You may ship your orders with Shiprocket, which allows you to create bulk shipping in just a few simple clicks without having to go through the complete production procedure.
You can also combine your website and 12+ sales channels with Shiprocket to handle all of your orders from a single dashboard.
Marketing Leads of High Quality
Process automation improves the quality of marketing leads you obtain while also allowing for more efficient business operations. Notably, the client close rate is directly linked to the quality of the leads. If you get bad leads, you’ll get bad close rates as well. Furthermore, failing to process bad leads can result in the waste of other resources.
You can reach a larger audience with automation, which will allow you to use statistics like click-through rates to discover high-quality prospects. After that, you can nurture and convert the leads.
Orders are delivered more quickly.
When selling online, getting orders out faster is critical. Gone are the days when online vendors had to manually maintain their inventory. Manual labour has been replaced by automation, and online vendors use a variety of inventory management tools. The printing of shipping labels is also automated. Inventory and other associated activities are managed by online retailers using automated and integrated systems. This is a cost-effective strategy that also gives immediate productivity.
Reduce the number of abandoned shopping carts
Every internet seller’s worst nightmare is cart abandonment. However, you may correct this by tracking visitors who leave your online business without purchasing anything. You can send them emails and push notifications automatically using automation to enhance conversions. Though not all abandoned carts will be converted, the number of conversions will considerably grow.
eCommerce fulfilment that is fully automated
For an online business, order fulfilment is critical since you must pick, pack, label, and send orders to the correct address. You can save time and labour by using eCommerce fulfilment automation systems. The inventory is controlled, and order tracking information is automatically delivered to the customer.
Shiprocket Engage is an automated post-purchase communication suite developed by Shiprocket.
With Shiprocket Engage, you can automate your post-purchase conversation. You may cut your RTO losses by automating your manual procedures linked to order and address confirmation with WhatsApp conversation. To make an informed decision, identify high-risk RTO addresses using AI-based RTO information. Reduce RTO losses by up to 45 percent and scale your eCommerce business.
You can also convert your cash on delivery orders with Shiprocket Engage by encouraging your buyers with personalised offers.